Privacy Policy

Introduction

Welcome to Parts Corp. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.partscorp.co.za. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information Officer

Parts Corp has appointed an Information Officer who is responsible for ensuring compliance with POPIA and addressing any queries related to the processing of personal information. You can contact our Information Officer at privacy@partscorp.co.za.

Collection of Your Information

We collect and process your personal information for specific, explicitly defined, and legitimate purposes. This may include:

• Personal identifiers such as your name, ID number, and contact details
• Account information including username and password
• Transaction data related to your purchases
• Technical data such as IP address, browser type, and device information
• Usage data about how you interact with our website

We collect this information when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Your consent
• The necessity to perform a contract with you
• Compliance with our legal obligations
• To protect your vital interests or those of another person
• For the performance of a task carried out in the public interest
• For the purposes of our legitimate interests

Use of Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders, products, and services
• Provide customer support
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Disclosure of Your Information

We may share your information with:

• Service providers who assist us in operating our website and business
• Payment processors to facilitate transactions
• Delivery partners for shipping products
• Legal authorities when required by law

We have agreements in place with third parties to ensure they respect the security of your personal information and treat it in accordance with POPIA.

Cross-Border Transfers

Should we transfer your personal information outside of South Africa, we will ensure that the recipient is subject to laws, binding corporate rules, or agreements that provide an adequate level of protection similar to POPIA.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Under POPIA, you have the right to:

• Request access to your personal information
• Request correction of your personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Lodge a complaint with the Information Regulator

To exercise these rights, please contact our Information Officer at privacy@partscorp.co.za.

Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have questions or comments about this Privacy Policy, please contact our Information Officer at privacy@partscorp.co.za or by mail at:

Parts Corp
Attention: Information Officer
580 3RD Road, CNR DR. Swanepoel
Pretoria, Montana, 0151
South Africa

Phone: +27 012 012 6043
Email: support@partscorp.co.za
WhatsApp: +27 76 282 2235

You may also contact the Information Regulator at:
https://www.justice.gov.za/inforeg/